Shipping policy
Shipping – Norvell™
At Norvell™, we are committed to delivering your order quickly, safely, and reliably.
📦 Processing Time
All orders are processed within 24 to 48 hours after purchase (excluding weekends and holidays).
During this time, we:
- Confirm your payment
- Carefully prepare and quality-check your items
- Securely hand your package to the shipping carrier
You'll receive a confirmation email once your order has been dispatched.
✈️ Shipping Time
Once shipped, estimated delivery is typically:
7–14 business days for most US destinations.
Please note that delivery times may vary depending on:
- Destination location
- Local carrier operations
- Weather conditions
- Public holidays
We always strive to ensure your order arrives as quickly as possible.
📬 Order Tracking
Every order includes a tracking number. You will receive tracking details via email as soon as your order ships, allowing you to monitor your package directly through the carrier's website.
⚠️ Important Information
- Delivery times are estimates and may be affected by external factors beyond our control (carrier disruptions, weather events, etc.).
- Norvell™ is not responsible for delays caused by third-party shipping providers.
- Please ensure your shipping address is accurate and complete at checkout to avoid delays or returns.
📩 Need Assistance?
If you have any questions about your shipment, please contact us at:
Our support team typically responds within 24 hours.